Service Details
Complex Care
Willow Care, offers Complex Care service which is essential to support individuals with ongoing health conditions, disabilities, or diseases requiring long-term management. Our services include physical, emotional, medical, and technological support tailored to each individual’s unique needs, such as coordinating specialist appointments, managing medication, providing therapy, and offering psychosocial support. The goal of Willow Care is to help individuals achieve the highest quality of life while managing their health, providing education and assistance to both the individual and their caregivers. A dedicated team of healthcare professionals, including nurses, doctors, support workers, and allied health specialists, are able to offer a wide range of services, including medical and nursing care, social support, home modifications, meal delivery, and transportation. By choosing Willow Care we are able to help participants improve their quality of life, increase independence, reduced stress, etc.

Hoist and patient transfer support
We provide hoist and transfer support to assist individuals with mobility challenges, promoting safety and dignity.
24/7 care availability etc
\We offer round-the-clock care to support individuals at all times, ensuring continuous assistance.
Care and management of enteral feeding
Our team supports individuals requiring enteral feeding, offering tailored care and monitoring.
Meal Preparation
Our meal preparation services focus on creating nutritious, personalised meals that cater to individual dietary needs and preferences.
Comprehensive bowel care
Our team delivers specialised bowel care services, tailored to meet each individual's needs.
Managing Medication
Our services ensure the safe and accurate administration of prescribed medications, with regular monitoring and adjustments to meet the individual's health needs.
Urinary catheter care and management
We offer comprehensive care for urinary catheterisation, ensuring hygiene and comfort.
PEG tube feeding and maintenance
We provide expert care for individuals with PEG tubes, ensuring proper feeding and ongoing maintenance.
Dysphagia management
We assist individuals with severe dysphagia, ensuring safe and effective swallowing management.
Manual handling
Our trained staff offer safe manual handling support, reducing the risk of injury and ensuring comfort.
Frequently Asked Questions
What is NDIS?
The NDIS (National Disability Insurance Scheme) is an Australian government program that supports people with permanent and significant disabilities. It provides funding for services like assistive technology, therapy, home modifications, and support to help participants achieve their goals, increase independence, and improve their quality of life. The NDIS is tailored to each person’s needs, giving them choice and control over their supports. It’s available to Australian residents under 65 whose disability affects their ability to do daily activities, helping them throughout different stages of life.
How can I apply for NDIS services in Sydney?
For more information on how to apply, please visit the NDIS website at https://www.ndis.gov.au/applying-access-ndis
What are the types of funding under the NDIS?
- Core Supports: This covers daily living expenses, such as personal care, transport, and assistance with household tasks.
- Capacity Building Supports: This helps participants build skills to increase independence, including training, therapy, and support for employment or education.
- Capital Supports: This is for higher-cost items, like assistive technology (e.g., wheelchairs, hearing aids) or home modifications.